Advertising Copy That Works Through to the Final Sale

There are two kinds of methods to selling most anything—Hard-selling and Soft-selling. Typically sales people are thrust into a mode of thinking that the Hard-sell technique works and that the Soft-sell method is too flimsy to close a deal. The fact is that Hard-selling does not work because it has no finesse. When a sales person goes straight to the point to sell their product, they are simply telling their prospective buyer that they should buy their product. This type of approach will usually turn a buyer off and negate a sale.

By taking a close look at how the Hard-sell doesn’t work and how well Soft-selling works, a copy writer can take this information and apply it to how they write sales copy, work on ad campaigns and involve their clients in the learning curve of effective copy verses ineffective copy.

Here are a few great points to remember when working on creative materials that involve sales copy:

1. People do not appreciate being sold to.

The Hard-sell approach usually brings the worst out in people. Human nature dictates that when aggressive behavior is displayed, it provokes the receiver to be aggressive in defense of themselves. This is what brings a negative result to both the sales person and the potential buyer.

To apply this to ad copy that works, don’t be tempted to use aggressive sales copy that pushes the hot buttons of your potential buyers. Instead offer sales copy that promotes a positive response.

2. Hard-sales techniques intimidates people.

Buyers that feel intimidated have less interest in making a purchase. Prospective buyers begin to realize that they have negative feelings about the sale, and will transfer that negativity onto the company who is trying to sell to them. If buyers do not like the sales person a company hires, they will not be able to feel good about the company.

Apply this to writing great sales copy by offering tips, advice. Explain how the product/service you’re selling will ease the stresses on their business or how it can improve their life/goals.

3. Hard-selling sounds desperate to others.

This will put off a potential buyer. Buyers begin to wonder why a company/person is desperate and this creates suspicion. This feeling of suspicion turns into mis-trust. Buyers who don’t trust a sales pitch are not likely to buy a product/service.

To write sales copy that will reach out and help buyers trust your product or service, offer key testimonials that assure your buyers that your product/company is a trusted resource, reliable and honest.

4. Hard-selling uses hype and other dishonest tactics.

Prospective buyers can see through hype. They are savvy and know that hype is not fact. Buyers don’t buy from sales tactics that push products/services without factual information.

Copywriters can add statistics and facts to their sales copy. By showing the bibliographical resource behind stats in ad copy, buyers will know that the information they are reading comes from honest trusted facts and not hype. This also builds trust between the buyer and seller.

5. Buyers need to find a reason to make a purchase.

Hard-selling does not allow any time to explain the benefits of the product or service. A sales person that is Hard-selling is using features to sell their product or service and not the benefits of the product/service. Benefits are what tells a customer that they should buy. There is only one question in the mind of any buyer — “What’s in it for me?” Hard-selling doesn’t answer this question for the buyer and as a result sales are usually lost.

Creative marketing copy should always include both features and benefits. Features will explain the product or service and by listing the benefits, buyers will know why they need the product/service.

6. Build a positive rapport with prospective buyers.

By building a relationship with a buyer a company or salesperson builds confidence in a buyer. When buyers have confidence they are likely to make a purchase on the first product or service and will also be encouraged to continue to buy more products and services. Hard-selling doesn’t build this rapport. If there is not a positive relationship initial sales and future sales are lost.

Creative staff can build rapport into their sales copy by helping potential buyers feel confident about the product or service they are promoting. Copy that builds confidence can be, proving how long a company has been in business and/or offering customer testimonials that promote the same products or services being sold. Story-telling or giving the background of how the company was founded or how a product or service was created is a great way to build a relationship with a potential buyer.

7. Soft-selling allows buyers to make their own decision.

When buyers feel empowered by the ability to make their own decision, they are more likely to make a purchase. Hard-selling strategies often dictate or tell a buyer they should make a purchase.

Advertising copy that promotes empowerment, offers ideas, creates a feeling of success for the buyer and promotes the qualities that a buyer is looking for in a product or service. Copywriters who focus on the most positive aspects of their product or service help buyers make the choice to purchase.

8. Soft-selling always outsells Hard-selling.

Persuasion works. Forcing a business or person into something they are unsure of does not. Hard-selling pushes a product or service at a buyer and doesn’t offer them the chance to decline the sale. Soft-selling offers a buyer a product or service by allowing them to choose to make the purchase.

Copywriters that apply a Soft-selling technique to their advertising copy use the power of positive persuasion in their writing. They can craft their ad copy to encourage a buyer to make a purchase instead of telling the horrors of what can happen if they decline the purchase. Encouraging copy can simply be letting a buyer know what they can look forward to after their purchase.

9. Soft-selling methods are more enjoyable to both the seller and buyer.

Soft-selling forces a salesperson to use more strategies. Building up a product can be done in a multitude of ways including talking to potential buyers. Getting to know a buyer builds relationships that equate to building sales.

Writers who want to incorporate Soft-selling methods into their marketing materials can create copy that speaks directly to their potential buyers. Asking questions and solving problems are some of the ways that words on paper speak to buyers.

10. Soft-selling Pre-sells a product or service.

Warming a buyer up for a sale builds a rapport and relationship with a person or business. In general people like to be introduced to something before they make a purchase.

Advertising copy that pre-sells a product or service before selling is in the hands of a copywriter or designer from the start. Pre-selling to a buyer is a basic introduction of the product or service and usually found in an opening statement or opening page of advertising material.

It’s clear to see the difference between the Hard-sell and Soft-sell techniques used in business. There is a general stereotype of what a pushy sales person using Hard-sell tactics looks like. Once this negative image is in the place of a buyers mind, it will prevent them from accepting a sale. Increase your sales and close more deals by using Soft-selling strategies and incorporating those same methodologies into your marketing materials. Remember your company’s first impression is a lasting one!

Good luck to all the copywriters who are working on marketing materials for clients. Choosing to use Soft-sell copy instead of Hard-selling copy that alienates buyers is one way to promote your clients products and services and a great way to earn more business on their next marketing project!

We welcome new ideas and you might inspire us for our next blog post! Share your thoughts and tips by posting comments for us. Thanks for reading!

By Sara Hassler

Social Media is a broad communication tool that describes highly accessible and scalable publishing techniques that relies on social interaction.

• It uses primarily web-based technologies that turn into interactive dialogues. Off the web, social media can include various forms of social communication – that encourages or uses social interaction to communicate.
• Web 2.0 used to be the go-to term that described social media as a type of web-based application allowed the creation and exchange of user-generated content. Some businesses use the term Consumer-Generated Media.

Social Media has been classified as a “Sign of our current times” known as the “Attention Age”.

• Social Media is often thought of, as a way for people to blend technology and social interaction in order to co-create something of value.
• This value for some individuals is friendship as found on the website Facebook.
• For many working professionals the value of Social Media has come to mean work-related career opportunity and advancement as found on the website Linked In.
• Businesses all over the world are finding value added reasons to use Social Media platforms to reach out to their consumers.
• Social Media on the World Wide Web allows people to gain information, education, news, and also provides valuable research tools when needed by the means of electronic media.
• Off the internet, Social Media is a way to physically and verbally interact with others through other offline interactions such as events, conferences and educational institutions.
• Social Media has become a mainstay for many people, businesses and organizations to communicate their message because it’s an inexpensive way to publish content or connect with others. There are not any planes to catch, cabs to call or hotels to book when you can chat with an old friend on Facebook or meet a potential employer on Linked In.

Social Media Marketing is often considered the building of what’s known as “Social Authority”.

• Social Authority is when an individual, business or organization works to establish themselves as an expert in their field . By being considered an expert, that person, company or establishment is thought to have the ability to have an influence in that field of expertise.

Recent Statistics reported back in December of 2009 showed that:

• 22% of all time spent on the internet is on social networking sites.
• About 234 million people between the ages of 13 and older in the United States have used a mobile device.
• Twitter was found to have processed over one billion tweets and continues to average nearly 40 million tweets per day.
• More than 25% of the United States internet page views online took place at one of the major social networking sites.
• In Australia, it was reported that they had over 9 million social media users who spent almost 9 hours per month on their social media websites.

Social Media can include popular electronic mediums like:

• Internet forums
• Weblogs
• Social Blogs
• Microblogging
• Wikis
• Podcasts
• Pictures
• Videos
• Rating/Reviewing
• Social Bookmarking

All in all what does Social Media mean for the average person? It has come to be a true benefit for everyone worldwide. Social platforms offer everyone a voice to communicate their thoughts, link with old friends and grow as a person, professionally and personally. More and more people are turning to their social networks to learn about whatever moves them for that day, week or year.

Social Media is up to date, it’s real-time and that’s what makes it exciting. It’s as simple as someone posting a comment on their Facebook page letting their friends know their coffee shop’s pumpkin syrup just arrived for the fall season or that an old friend is dying in the hospital so others know to go for a final visit.

No matter how you look at Social Media it is a fascinating tool that we have all found valuable to our lives in one way or another. Social Media works to improve our daily existence through interactive communication. That communication can be informational or even life-saving. Enjoy your time spent being social and listen, read and see — the voices, thoughts and pictures—of the masses!

We welcome new ideas and you might inspire us for our next blog post! Share your thoughts and tips by posting comments for us. Thanks for reading!

By Sara Hassler

Businesses in general grow and evolve, so do marketing campaigns and so do consumers. Good business plans leave the doors to new ideas wide open for future growth and development. By applying the same concepts to your marketing efforts, a company, individual or organization can create a successful plan to combine traditional media with social media efforts. Here are a few tips on how to do this:

Be Ready To Learn or Re-Learn

Like a business, individuals grow and develop over time. Being open to new ideas can lead to new thoughts on how to reach out to your target markets. It’s easy to become resistant over time. Those associated with business plan development, outreach programs and consumer relations should be focused on the ever changing and exciting world of “how can we re-fresh our image and still maintain our current identity”. Using the same marketing mix can fool a consumer into thinking your product or service is outdated. Be bold and re-fresh your plan when appropriate.

Name Your Objective

Be clear on what your marketing goals are. Revisit your business mission statement and if well-written it will lead you to a clear path of what you offer to your consumers. Use this to create your marketing goals. For example, if your mission is to offer the best and freshest baked items to your local community, then your marketing goals should include spreading the message that — your bakery offers the freshest baked goods in town.

Identify Your Target Audience

Who you are targeting will help you create your platform, in all ways. If you are selling freshly baked items then your target audience might include people in the age group that do the grocery shopping. By listing moms, dads, grandparents and retail stores you can add a face to your audience, give them an age bracket, where they are traveling from – in town or out of town and even when they are buying breads, cookies and pies. Dive deep into your demographics and you will come up with an entire picture of what your audience looks like. This will in turn, show you how your marketing campaign should look.

Create A Way To Connect With Consumers

Will you start and stop with a postcard mailing out coupons, or could you be more creative and say, one great way to connect with my bakery buyers is to offer baking classes to my general consumers and bulk savings discounts to my grocery store buyers.  Divide your consumer into categories and devise a way to connect with them professionally and socially.

Plan To Keep Your Audience’s Attention

Once you have made a connection with your consumers, find a way to keep the doors open and how to solidify an ongoing relationship that can keep you in business for the long haul. Maybe you will map out  a savings club card program. Back to that bakery, maybe for every 5 pies purchased, customers earn a free pie! For bigger consumers, your plan could be an extension arm of your initial program, just on a larger scale.

Enlist Your New Customers to Spread Your Message

Recommendations are the ultimate in marketing tools. By creating a way for consumers to talk your product or service “up” you are giving them the power to push something already great to greatness. Think about the last time you bought something that you absolutely loved. Did you want or find ways to bring that loved item or service up during conversation with friends or family?

 If you can offer a reward program for referrals or recommendations, then you have just created the incentive for your customers to go out of their way on your behalf. Maybe that bakery offers an incentive program that says, for every bride that refers another bride for her wedding cake, then that first bride will receive a reward like special discounts or complimentary pies, cakes or breads.

By taking careful steps to customizing your overall marketing plan, businesses, individuals and organizations can work towards combining their traditional media with their social media. For example, maybe that bakery’s coupons are in printed form and appear in the local newspaper (traditional marketing), but customers that log onto that bakery’s facebook page and become friends are offered a 30% discount on their next purchase (social marketing). Those 30% coupons are then emailed (traditional/social marketing) and the cost savings on those digital coupon offsets the first coupons that were in the local paper. This advantageous and smart bakery owner has also just expanded their digital mailing list and can now add new consumers to their next digital marketing campaign.

It’s a savvy business that utilizes all their efforts in such a way that each effort flows into the next and all generate a positive outcome in hopes for higher profits. One way to achieve this is by learning how to lay the perfect foundation.

Creating A Strong Foundation Is Easy!

Like a house sits on a foundation, so can your entire marketing plan and business.  Masonary style foundations provide a solid foundation for thousands of pounds of pressure to rest on over a long period of time. By using your strong core product or service and by applying the patient skills of an expert brick layer, you can build a strong foundation that will hold up your entire marketing campaign. Use truthful advertising and positive consumer feedback to get this foundation started.

When you combine traditional marketing with social network marketing the results are automatically doubled if done right. Social networking by its very nature is grown the same way we grow friendships – one person at a time. For those who are new to social media in general, this can be a painful start to a hopeful quick-start marketing campaign. To speed up the process:

Use traditional marketing efforts to spread your message.

Send your target market to your social media platforms.

One by one, your social media network will grow.

Continue to combine traditional marketing with social networking over the long-term.

Expose your audience to traditional media and drive them to become socially involved in your business or product. Consumers can attend classes, grand openings, weekend events and even log online in order to become a part of your marketing campaign. Offer a few choices to cater to different personalities and those with more or less time. People in general take stock in what they like by creating conversation. If you have a product or service your target audience enjoys and they talk about your offerings in a positive way, then those consumers have just become a valuable marketing tool for you.

Just think, if another person tells you they love a product or service – ask yourself if you would believe them. Then ask yourself, if you see an ad on the side of a bus telling you that a product or service is great would you believe that instead? It’s a well studied fact that most people believe consumer to consumer feedback before they will blindly trust an advertisement they see.

Use human nature to your advantage and count on generating some astounding results!

We welcome new ideas and you might inspire us for our next blog post! Share your thoughts and tips by posting comments for us. Thanks for reading!

By Sara Hassler

Twitter is an amazing micro-blogging tool that is very popular with businesses of all sizes, celebrities and even athletic professionals. With 140 characters as tools for communicating, everyone is finding the value of using Twitter to send updates on their status and upcoming events. Twitter allows people to stay connected to the world—real-time. In the past, most of us used newspapers, television and radio to get our information. Much of that information was either past event updates or future event planning. Today you can stay connected, up to the minute, hour by hour or day by day. Businesses, organizations and individuals can benefit greatly from Tweeting!

Leverage Your Business

Find your target audience and potential prospects on Twitter and participate in industry conversation. People might be talking about a variety of issues including positive and negative experiences. Businesses can benefit by being a part of that conversation. Twitter can be your social happy hour where you can engage with your industry peers and audience in a positive and productive way.

Create Brand Awareness

Businesses can engage followers by keeping their brand in the forefront of their minds. Tweet about what’s new, your next big business plan and promote your business plan by generating buzz.

Get Informed

Twitter can help a business gain competitive intelligence. If your competition is on Twitter, you can count on being able to monitor their tweets to see what’s going on with them. Are they launching a new product, opening a new branch, or laying off folks?  By learning about your competition, your business gains an edge through the use of filtered information. Maybe your company should do an early launch to beat out your competitor, relocate an idea for a new office or consider an acquisition of a company who’s on its way out. Twitter is a key place to monitor what your competitor is doing. You can even pick up new marketing tips on how they’re using Twitter and either model your business Tweets the same way or choose a new technique that’s more beneficial to your specific business model.

Manage Your Online Reputation

The information on Twitter is real-time and the news or comments offered breaks fast. By monitoring what’s being said about your business, you can address issues and communicate a response immediately. Twitter is a social environment where transparency and honest are positive business attributes.

Promote Your Blog

Twitter allows businesses, organizations and individuals the ability to promote their blogs. Automatic feeds can be created that will post your blog comments directly to Twitter.

Use Twitter & Be Mobile

Twitter is simple and is limited to the use of 140 characters which makes it easy for Tweets to be mobile. A business can send and receive updates by using SMS. It’s a great communication tool for anyone on the go, making Twitter a powerful mobile marketing tool.

Use Twitter To Learn

Twitter can help a business learn what their target demographic is, what they are saying and looking for. You can learn what the latest interests are and what your target audience wants.

Let Twitter Feed You Back

Twitter allows businesses instant feedback on new products, websites, blogs and marketing efforts. This allows a business to make necessary changes before a formal launch. In this way, Twitter becomes an invaluable, time saving and cost saving tool.

Use Twitter For Promotions

By  using Twitter, a business can announce off or online events, deals and special offers and other consumer advantage programs.

Boost Your SEO

Great web content needs traffic and if your site has something to offer, you can use Twitter to drive traffic to your website. Tweet with a URL, and your website can become a landing pad that encourages conversation on and about your site.

Let Twitter Be Your Question & Answer Guide

If a business is looking for answers to questions, looking for industry statistics or hoping for general feedback, Tweet ‘n Listen. Posing an engaging question on Twitter can generate a response and point your business in the right direction.

Twitter & Human Resources = New Leads

Need or want some extra help for your business or organization? Tweet your job postings through Twitter and you might get some interesting and viable candidates!

Let Twitter Manage your News

Promote your newest press release and company news by Tweeting about it. This can help communicate what your business is doing faster than a traditional press release. It’s also a great way to engage conversation about your business news.

Twitter has become a popular communication tool. By listening and communicating, businesses can use the power of the internet and its lightening fast speed to share information real-time. Toss those postcards the next time you want to send a quick update or message. Instead, log onto Twitter and love being a part of the digital world!

We welcome new ideas and you might inspire us for our next blog post! Share your thoughts and tips by posting comments for us. Thanks for reading!

By Sara Hassler

Writing ad copy can be easy if you use the right tools of the trade. Here are a few quick tips on how you can strive to write better copy that sells a product and produces results for your client.

Learn your client’s business

By learning about your client’s business and how they operate, you will be able to get a handle on who is buying their product. Ad copy for a restaurant will be much different than ad copy for an accounting firm. Do your research first, and then approach your client with a few questions to learn more:

• Ask questions about what other types of businesses are related to their work or product.
• Find out who their target market is and the median age, gender and other basic demographics about their customers. What you choose to write for 25 year olds will be much different than what you would write for a consumer that is 45+.
• Examine previous advertising copy that your client has had success with and ask to be shown what ad copy has failed to provide sell-through of product. Examine both then improve on the successful ad copy and apply those improvements to your ad copy.

Observe how your client has positioned their business in the marketplace

Once you can figure out the personality of your client’s business it will become easier to develop an ad campaign that works to fit their current profile. How a company wants to brand themselves and the products they sell is key to how they present themselves in words. You can work closely with company executives to learn about their wants and desires. Some businesses want to sell their product with ad copy that doesn’t match their company’s public profile. This can lead a company to a failed ad campaign.

• Question how your client wants to be seen by the public.
• Ask about the type of reputation they want to achieve.
• Find out how their competitors are viewed, expand on the competitions weak points to make your client stronger in the marketplace.

Adhere to your clients desires

As a copywriter you might not have enough time to learn about how every business operates.  It is up to you as a professional in the field to learn enough about each of your individual clients needs and how it pertains to the specific work you do for them. By listening to your client’s needs, learning what their desires are and working towards a common goal, you can look forward to creating successful ad copy that benefits the business you are working for.

• Working off ideas that you might think are inventive or ideal, may not benefit your client’s long term goals.
• As a copywriter it’s important to remember that most businesses work on a plan over the course of months or years. Your goal is to become a building block.
• Taking one step at a time is one of the most beneficial ways to incorporate your creativity and genius into  your client’s goals.

Working as a copywriter may seem like a no-brainer job for most. But for those who do the work, it’s an intense job that requires thought, sensitivity and a professional ethic that goes beyond your own thoughts of greatness. The best copywriters are the ones that match their style, their work and their creativity to their client. Once someone is able to generate good copy that matches their client’s goals and needs, that writer can count on being called back again and again as a team member that is known for their beneficial contributions.

In the ever changing world of advertising, copywriters can easily become an invaluable piece of a company’s  marketing plan. Match your skills to your client’s needs. Once you do this, you will be able to count on a long and productive relationship with your clients for years to come!

We welcome new ideas and you might inspire us for our next blog post! Share your thoughts and tips by posting comments for us. Thanks for reading!

By Sara Hassler

There are lots of ways that the top designers and firms work to meet their clients goals and being successful in the world of design means having a handle on how to create original ideas. Most designers would agree that it’s the execution of a great idea that makes it a success.

The Hartford Business Review recently published an article on their website by Warren Berger entitled Four Phases of Design Thinking . Warren Berger is the author of GLIMMER: How design can transform, business, your life, and maybe even the world (Penguin Press). He edits the online magazine GlimmerSite.com too. His article was so informative, we thought it was well worth our time to review how designers work to create successful innovative ideas.

Throughout the world of design, there are some shared behaviors that top designers follow in order to achieve significant breakthroughs. Second nature habits that were found to be common among expert designers and to their ability to transform an original idea into a successful innovation included; asking questions, caring, connecting and committing. If you’re a designer you will recognize these shared behaviors and if you’re looking for design work to be done, these are the steps that a top notch designer will most likely follow.

Designers Ask LOTS Of Questions

• Seasoned designers ask lots of questions.
• They work to raise questions in order to begin their design project.
• Designers strive to challenge the current reality or assumption in an industry.
• The creative mind works to learn the mainstream obvious and then figures out a way twist or morph it into an original idea that will turn into a successful innovative idea.
• A creative individual will often ask basic “why” questions that might seem naive and sometimes puts people on the defense.

When a designer asks why, they are really encouraging people to step back and reconsider old problems or practices that might be out of date. This gives the designer the ability to re-frame and steer thinking in a new direction. By striving to stretch the question of why to all facets of a project, they are able to rethink the basic fundamentals of a business. In the current economy and ever so volatile marketplace, this breeds innovation that gives birth to success.

A Great Designer Cares

• Designers do their best work by stepping out of the corporate bubble.
• They immerse themselves in the lives of their target market or audience.
• By observing and paying close attention to the customer they are trying to reach, they are able to dig out the consumer’s deep unspoken needs.
• Designers work hard to be present in people’s lives.

Lots of companies can say they care about their customer’s needs. Focus groups and questionnaires don’t really scratch the surface as to what makes an individual choose to buy a product. In order to reach a consumer on an emotional level, you have to empathize with them. This is the leverage that a good designer brings to the creative table. They strive to learn how their customers feel, how they think and how they live. By doing so, a seasoned designer learns what pushes a person to buy a product, join a marketing campaign, or become a faithful follower and consumer.

Designers Are Able To Connect

• A designer works to synthesize ideas.
• The creative thought process can take existing elements or ideas and combine them together in new ways.

Hiring a designer doesn’t always mean that a business will be forced into a new set of marketing materials or professional identity. It’s the job of a designer to also consider their clients current business elements and think laterally. Sometimes new ideas are not born fresh or invented from scratch. New ideas can be found by searching for new ways to combine current or older ideas. Designers do this by connecting them in a new way. They generate a new idea that is often comprised of scattered or mismatched ideas that didn’t seem to go together. This can be a shortcut to innovation. By combining previous ideas, this can help a business retain their original identity and brand, and simply strive for a new look, new message or re-tool their branded look to be more attractive to the public.

Designers Achieve Success Through Commitment

Designers are able to commit early to an idea.

They take original ideas and move them beyond imagination by giving them Form.

This Form makes an idea Real.

Designers are comfortable with putting an idea out into the marketplace when it’s young and imperfect.

A designer knows how to accept short-term failure.

Creative professionals have the ability to “fail forward”.

Some of the greatest designers have gone back to the design board more than once to tweak an idea into success. With their focus on commitment, the creative mind is often very comfortable with risk, more so than the average person is. They know that small failures are useful tools that provide a process for learning what needs fixing. In times of fast dynamic change, many companies need a confident designer on their team that can operate in a “test and learn” environment. In this type of work situation a designer will be required to create multiple or rapid prototypes. In design, the name of the game is often—Change it—Revise it — Until it STICKS!

Businesses and designers can look forward to forging a profitable partnership when they work towards a common goal. One way to do that is for the designer to explain what they will be doing, how they work their process and why they follow certain steps to achieve success. Through the use of an open line of communication, businesses can learn how to apply their designers behavioral habits to their own creative process. Being able to generate innovative and fresh ideas that  are attractive to consumers can push a business from hum-drum to sensational and victorious!

We welcome new ideas and you might inspire us for our next blog post! Share your thoughts and tips by posting comments for us. Thanks for reading!

By Sara Hassler

If you’re thinking about including social media into your marketing plan, here are some great trend reports and statistics to put that thought into action. Finding the time and dollars to allocate to social media marketing is on the tip of every marketing executives tongue. One reason is that social media is trending and is not just a trend. The digital age is evolving and we are finding that we can reach out and touch someone through being a friend on Facebook, linking to them on LinkedIn or posting a blog for them read at their convenience. Through these social media networks, businesses have found a new way to communicate with their target markets to grow their business. Check out how social media is currently trending and the stats that back it up.

Social Media Marketing Is On The Rise

“The State of Small Business Report”, by Network Solutions, LLC and the University of Maryland’s Robert H. Smith School of Business, showed that the downed economy has contributed to the popularity of social media networks.  The study reported that:

• Small businesses increased their use of social media from 12% to 24% in the last year.
• An estimated 1 out of 5 small businesses are involved in using social media as a part of their marketing strategy.

How Businesses Use Social Media

Small businesses reported the following:

• 75% have a company page listed on a social networking site.
• 69% post updates or articles on social media sites .
• 57% build out a professional  network through a site like LinkedIn.
• 54% closely observe the feedback they receive about their business.
• 39% have set up and maintain a blog.
• 26% tweet about their area of expertise.
• 16% use Twitter as a service channel.

Social Media  Expectations

The report showed  businesses who have worked with social media as part of their marketing plan had mixed reviews on how it met their expectations.

• 58% felt that social media had met their expectations.
• 25% felt that social media had fallen short of what they had hoped for.
• 12% reported that social media network sites had exceeded their expectations.

For businesses that reported social media had fallen short of their expectations:

• 50% said that social media had used more time than they had expected.
• 19% thought social media had lost them money.
• 17% felt that social media networks allowed people/customers to criticize their business.

Messages Sent Through Social Media

eMarketer showed that social media marketing does not choke innovation out of existence. Instead some of the most successful small businesses are able to compete by offering superior services. The small business model has embraced social media as a means to keep themselves tied to their customers. Businesses felt that they could engage their audiences through social media. They also reported to use social media to tap into knowledgeable resources.  

How Social Media Budgets Will Rise

Over the last several months marketing professionals have been found to be leaning towards the importance of creating a budget for social media marketing. Duke University’s Fuqua School of Business and the American Marketing Association, “The CMO Survey” reported that social media marketing budgets are on the rise. The report showed that businesses currently budget 6% of their marketing dollars to social media. They expect this amount to increase 10% in the next year and 18% over the course of the next 5 years.

In August 2009 marketing professionals had also been found to have planned to incorporate a higher budget dedicated to social media marketing efforts. In February 2010, those marketers had reported that they would be budgeting one-fifth of their dollars to social media marketing over the next 5 years.  Current social media marketing budget trends are:

• August 2009: 3.5% budget allowance was spent on social media marketing.
• February 2010: Social media marketing budgets had risen to 5.6% .

Social Media The Big Buzz

According to the Marketing Executives Networking Group and Anderson Analytics, their report entitled “Marketing Trends 2010″ found that mastering social media was high on the priority list for marketing professionals. The number one  buzzword to keep on the tip of the tongue in 2010 was Marketing ROI —rate of return on marketing efforts.

• 58% of marketing executives thought social media was a trend to keep an eye on.
• 42% of marketing professionals chose social media as a top trend to watch which made social media marketing hit the list of the top 10 productive marketing initiatives.
• 72% of professionals in marketing reported that they work with companies that have planned a social media marketing program for 2010.  

Social Media - Who Is Using It & How

The study by Anderson Analytics also showed the differences on how social media marketing was being used. Individuals and professionals were found to use social media networking sites like Facebook and LinkedIn. Companies were found to utilize the blog as their main social media tool.

The Anderson Analytics study also reported that social media marketing plans were handed to internal employees, social media consultants and interactive agencies. Marketing professionals that were in charge of carrying out social media initiatives were not found to be looking to PR or ad agencies to head their social media campaigns.

So if your business is working to plan a social media marketing program, feel confident that you are not diving into a trend that will disappear any time soon. Many studies have been performed to analyze the worth of social media marketing and have found that businesses all over are planning to incorporate social media into their marketing budgets. Reaching out to your customers, target marketed and creating an open line of communication through social media is here to stay.

The foundation of successful companies has always been to become a reliable source for their customers.  Long standing businesses look to become a resource in which customers can count on and communicate with. Social media networking allows a business the open line they need to communicate the message that their customers need to hear—you can count on us and you can rely on us. A message that can now be broadcast through social media networks 24 hours a day, 365 days a year— which is more than a stamped postcard can offer.

The world of traditional marketing is ever-changing and as it leans into the digital online world, we encourage you to dig your business heels in and enjoy planning your social media efforts!

We welcome new ideas and you might inspire us for our next blog post! Share your thoughts and tips by posting comments for us. Thanks for reading!

By Sara Hassler

As Oozil stays on the cutting edge of creative micro-marketing, we constantly keep our eyes opened for what’s happening in the world of advertising. Here’s a brief round-up to keep you in the know as well.

Sunday night’s premiere of AMC’s hugely acclaimed series Mad Men has the Internet buzzing as the show begins its third season. The flagship show for AMC, Mad Men takes place in the center of the world of advertising, during the period of post-war affluence that defined the concept of the American Dream: the ’60s.

In William Bradley’s Huffington Post article , he argues that even though Mad Men takes place in the past, it’s every bit relevant to the present. Says Bradley: “Advertising is a fascinating industry, an intriguing window into our society and ourselves. It’s how we are sold, and how we sell ourselves, on things. It both reflects and mutates life’s fundamentals. ”

In the New York Daily News , writer Patrick Huguenin argues that Mad Men’s main character Don Draper would have a hard time surviving in today’s marketing world without making some modern adjustments. To step it up, he’d have to “…get on Twitter, address increasingly specific minority and youth audiences, throw even sexier parties and - here’s the rub - try not to drink so much at work.”

Huguenin goes on to give us stats on five real-life advertising geniuses –the modern day Mad Men and Women– who would give Don Draper a serious run for his money.

British Airways hasn’t yet resorted to advertising in the waterways, but they have decided to use ad placement to help counter their recent slump. The airline recently announced that they would begin placing ads on their boarding passes (making them the first major European airline to do so), and also open up their web page to ads. With 500,000 hits daily, BA expects third-party advertisers to pay well for placement on their site, and Jaguar has already anted up.

Advice to British Airways: use some of  the money earned from selling ads to generate your own.  All too many financially-strapped companies cut their ad budget in times when they need it the most.  A good campaign has been known to completely turn around a business. (Another thing Oozil knows.)

By Elizabeth Kelly

Reading Oozil’s blog is one way to keep up with what’s new in advertising and creative work, but there’s an even better way. Join the site. Become a part of Oozil and don’t just read about it in the news; be a newsmaker yourself.